Complex care

Having complex care needs needn’t prevent you from living in your own home. Help at Home provides support to people with multiple and profound disabilities, offering maximum independence for service users and relief and support for family carers.

Each care team is individually built to ensure the right blend of skills and experience to meet the particular needs of the individual. Our teams have the practical competencies as well as the personal attributes to provide friendly, proficient support that puts the service user at the centre. As with all our services, we work closely with family carers and advocates to develop care plans that are person-centred and outcome-focused. Our care plans also consider outcomes for those family carers, taking a holistic ‘whole-family’ approach.

Our care services can be delivered in various ways and we have made the process of setting up and implementing new services smooth and stress-free for service users and their families. Rest assured that we will take the time to ensure that the staff assigned to complex care packages are hand-picked to ensure the establishment of a meaningful and lasting relationship.

As part of a larger group of companies, Help at Home is also fortunate to be able to partner with other companies, such as Spirit Care and ICCM, that can provide specialised care, including nursing. Contact us today to discuss your particular needs.

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